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5 Ultra-modern conversational interface examples

Publish Date

March 25, 2024

Conversational interfaces were once only seen in movies. Now, this technology is a reality that helps businesses transform how they interact with customers.

Conversational user interfaces let you talk to computers using everyday language. Instead of clicking buttons, browsing websites, or learning code, you simply type or speak what you want, and the computer does it. That’s really cool.

But how is this technology helping businesses? 

Well, in this blog post, we’ll discuss 5 innovative examples of conversational interfaces in action. You’ll see how this technology can improve efficiency, boost customer satisfaction, and grow your business.

Top 5 conversational interface examples

1. Personal assistant in cars

Now you can talk to your car, thanks to voice assistants. This intelligent conversational interface helps you make calls, play music, get directions, and even control features like turning down the air conditioning without taking your eyes off the road.

So now you don’t have to fumble with buttons or your phone while driving, which means more safety. Some voice assistants can even crack jokes or tell you a story, making your drives more interesting.

Consider this conversational interface example, the Mercedes-Benz MBUX, which offers human-like interactions to drivers. You can control the infotainment system with your voice, touch, or hand gestures. It adapts to your needs and provides personalized help, such as showing the route home.

Other brands like BMW, Hyundai, and Tesla also have personal assistants. Since these assistants get better with time, we can expect an entirely new level of personalized and safe driving in the coming days.

This image shows one of the best conversational interface examples: Personal assistant in cars, which makes driving more personalized and safe.

2. AI copilot for websites

This conversational interface example can make any website talk. It’s called AI Nav, and it’s an AI copilot for website visitors.

AI Nav appears as a search bar at the bottom of the website, where users can easily type their queries and get hyper-personalized responses. This way, users can easily find what they need- answers, case studies, or products- without wasting time browsing and reading scary web pages.

The conversational interface also guides visitors through processes like booking appointments or completing transactions. It can respond just like humans, which makes it engaging and interesting to chat with.

AI Nav can collect leads by asking strategic lead-capture questions and help you find more selling opportunities. Besides, it can speak 155+ languages, so your business can seamlessly support international customers.

3. Chatbot in education

Conversational interfaces also make good virtual tutors. Instead of just reading textbooks or attending lectures, students can engage with chatbots to clarify concepts, get personalized feedback, and practice their skills in a conversational way.

Take the conversational interface example of Duolingo, a language learning platform. Duolingo’s chatbot provides personalized reviews to help learners understand their mistakes. The bot has an Explain My Answer option that tells the learner why their answer was right or wrong.

What’s more, the Duolingo bot lets learners practice real-world conversation in different scenarios, such as discussing vacation plans or going furniture shopping. Learners also get personalized feedback and tips for future conversations.

With these intelligent conversational user interfaces, learning will be more effective and interesting.

4. Virtual assistant in banks

Banking has become easy all because of virtual assistants. Now, you can access banking services anytime, anywhere, without visiting a branch or waiting for a call.

You can simply chat with the virtual assistant to check your account balance, learn the transaction history, pay a bill, or report a lost or stolen card. AI assistants can analyze your spending habits, provide insights into your budget, and offer personalized tips on saving money.

A good example of this conversational interface is Eno. It’s Capital One’s chatbot that works 24/7 to answer questions and manage your account. 

Eno tracks your account activity and alerts you of unusual transactions to help you protect your money. It also lets you manage your spending and subscriptions to help you improve your finances.

This image shows a good conversational interface example: Virtual assistant in banks, which helps people improve their finances.

5. Chatbot in healthcare

Chatbots are making healthcare more accessible and personalized. They let medical centers provide round-the-clock support to patients, even when clinics and offices are closed.

These bots can check symptoms to provide patients with instant medical information and guidance. Chatbots also help patients book appointments, get test results, and stay on track with their medication routines. 

Besides, chatbots improve access to health information on issues people typically don’t like to discuss.

Consider this conversational interface example: Healthily. 

This health tracker app provides users with a chatbot to check symptoms, get personalized health information, and be more aware of their health. This way, people can actively improve their habits and well-being.

Why are businesses using conversational interfaces?

In the above five examples of conversational interfaces, you saw how this technology is raising the bar. But why are businesses across industries so serious about using this technology? Here are some reasons:

  • Increased engagement: Conversational interfaces can talk just like humans, making the conversations more natural, engaging, and memorable.
  • Personalization: Conversational interfaces give personalized responses based on customer data and preferences. This boosts customer satisfaction and increases their lifetime value. 
  • Cost savings: By automating routine tasks like answering FAQs and scheduling appointments, companies can reduce the load on their support teams. This means lower operational costs.
  • Superhuman capabilities: Conversational interfaces can work 24/7 and talk in multiple languages, helping businesses support global customers around the clock.
  • Sales opportunities: These interfaces can capture quality leads, answer product questions, and promote your products, boosting business revenue.

In a world where consumers want things fast and personalized, conversational UI is becoming a necessity for businesses of all sizes.

Conversational interface as a service for your business

If you’re looking for an advanced and easy-to-implement conversational interface solution for your business, Chatsimple’s AI Nav can be a good option.

This is an advanced AI assistant for your website visitors that answers their questions and gives them a VIP experience. It helps you promote your products, capture leads, and book more sales meetings.

You can easily train AI Nav within 5 minutes. The dashboard is user-friendly. And it can be integrated with your favorite platforms like Gmail, WhatsApp, and Facebook Messenger. 

No wonder over 20,000 businesses trust Chatsimple’s conversational interface. Visit this page to learn more about AI Nav

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